There is something wonderful about the bus service I use to get to work on each day. It’s the feeling of good old fashioned SERVICE.
It starts from way before you even get on the bus. If you see your bus coming, but you aren’t at your stop yet, you can still signal it and the driver will stop and let you on.
Then a wonderful thing happens, the driver smiles at you and says: “Good Morning” and clips your ticket. (The whole ticket thing and not a machine still amuses me.)
The driver will then wait for you to sit down before taking off.
All of this I’m sure is what then inspires all the passengers to actually say: “Thank you” to the driver as they get off the bus.